Our mission—"Impress Every Client, Every Time."
We take pride in impressing our clients. For more than 27 years ABC Imaging employees have lived this mission. Today, we impress our clients at more than 30 regional hubs and in more than 100 other production hubs around the globe.
Read what our clients have said about our work.
“Things went great, the check looked AMAZING! Thank you so much for the excellent service and quick turnaround!!”
"The books and 3-D print arrived not long ago… everyone is so impressed, excited, crazy over them.
They are already talking about how each of them wants their own copy of the book… and the engineers haven’t stopped touching, staring, picking up the model.
Thanks so much guys!!!!"
Michael Baker International
"Your turnaround time of 1 day for all the wrap binders was truly astonishing, and the quality is top notch… a beautiful product.
We now consider you our number one print vendor for the West Coast, and look forward to doing more business with you in the future."
ABC Imaging’s 3D Printing group received the following note for a Color-Jet Print of one tile of a few city blocks with elevated train tracks and a tower massing model piece.
“I’ve just [gotten] the site model. Scale and colors look perfect!”
"ABC has provided us with us with excellent service on numerous business card orders. We are incredibly happy with the quality, cost, and turnaround on all our orders. We would happily recommend ABC."
Henry Adams Consulting Engineers
I wanted to let you know that we were very impressed with the speed of service for the copying of a large city assessment map. The courier arrived almost before I had made it ready to go and it was returned the same morning. Looks good too!
J Street Companies
On behalf of all of us (yes, all 5 staff and our 500 guests), BIG THANKS to you and your staff for working with us. We sincerely appreciate everything you all did to provide us with excellent customer attention, quality products, quick turn-around and great prices too. It made a huge difference to our state-of-mind knowing we could rely on ABC Imaging.
Langan was required to submit a 3D model of the proposed Lowe's to the City of Norwalk, Connecticut during the permitting process. The model came out great and was well received by both the project team and city officials. Langan will definitely utilize ABC Imaging's 3D printing technology for models in the future!
Thanks to you and your team for all the help yesterday. Y'all really went out of you way for us and our proposal turned out great. I came back to your shop around three and your team bound a couple copies for me too!
Thanks again, please extend my gratitude to your whole shop (Bellevue and Seattle).
Turner Construction Company
I work for an experiential marketing company activating events, mobile tours, etc. for high profile clients. We expect our executions to be flawless and delivered to perfection. These goals can be challenging unless you find the right partners!
7pm on Sunday night, hours before our registration was to open, my Event Manager alerted me that our entire delivery of badges (with multiple designs & details) were completely wrong! I called Kinko’s and other printing companies; no one would help me out. Fortunately, our Event Manager knew Kevin at ABC Imaging and called him on his personal cell to help us in the urgent situation. Not only was it a Sunday night, but Kevin was also at a Ravens game! Immediately he asked all the right questions to gain a clearer understanding of what needed to be done and then started making phone calls. Within minutes my blood pressure was back to normal thanks to his competence and hard worth ethics.
ABC Imaging worked until 2am in the morning and again at 6am the next morning to make sure all details were flawless. Because of this unique performance, which I can’t thank them enough for, our badges were on time and above standards. There is no doubt we will continue this partnership and I highly recommend anyone else who is looking for a company that not only delivers excellence on time, but also has a wide range of specialties – ABC Imaging is your saving grace!
ABC Imaging received the following letter of appreciation for the 3D printing services–
"We, at Ayers Saint Gross, would like to express our sincere gratitude for all the hard work and exceptional quality of product you have provided us the past few years. All the 3D models you have printed have been immensely useful when presenting to clients who enjoy the interactive and tactile nature of the models. When models are delivered to our office, not only are the clients fascinated by them, but so are our fellow colleagues who gather around each model to witness the latest and greatest work from ABC Imaging. Most recently with the Baltimore Arena + Hotel project, our client loved the models and, of course, decided to keep them. In addition, the fast turnaround time by your team, even under a busy schedule, along with the personal hand delivery has been much appreciated.
"Thank you, again, for all the great work from ABC Imaging and we look forward to continuing our relationship!"
DA, AG, GB, & MP
Ayers Saint Gross
"I just received some unsolicited feedback from my most senior staff member ([who] has worked in the various [agency] libraries for almost 25 years). She came in my office, out of the blue, and said, 'Holy cow, I just looked at some of ABC's scans and I can't believe how good they are. They are perfect.'"
Michael Baker, Jr.
"...I was...in your store a couple of minutes ago stressing over my project. Thank you so much for your help! The young woman who works for you and is a graphics wiz. [She] was so helpful and patient with helping me figure out how to make my project print correctly. I appreciate your help more than you know!"
Lincoln Property Company
"I just wanted to praise the support offered by [your FM IT technicians] in resolving our driver [and ABC Imaging Cost Recovery issues]. They have been great to work with and impressive in their technical skills—with both PC's and Macs."
"The banners look great! We might add [one] or change one of them in the near future. I'll keep you posted."
Hunter Roberts Construction Group
Our 3D Printing group received the following note for a four-color model printed from Google SketchUp files.
"Looks amazing! Great job as always!"
Ayers Saint Gross
ABC Imaging received the following note from a client after contributing to a charitable contest the client participated in.
"I want to personally thank you for your support this year. I know it was probably more than you expected but your generous support helped put us over the top. We won first prize this year. I think we also contributed the most food of all competitors. FYI, we made your logo one of the largest on our display board in appreciation of your support."
ABC Imaging's 3D Printing Division received the following note after printing a product prototype for a client.
"Thanks again for turning around this job so fast an apologies again for the last second nature of it. The client was impressed and we are moving forward with the project."
Andrea Ruggiero Design
"I wanted to let you know how much I have enjoyed working with everyone in the Bethesda, MD office of ABC Imaging. For the past few years, I have been in school at George Washington University in Landscape Design. It requires a lot of printing, and I have used several printing different shops over the years. Nowhere are the individuals more competent, careful and kind than ABC Imaging in Bethesda.
"This summer, my comprehensives required lots of printing, and images to disk. Not only does the printing get done beautifully, but in addition...the great folks at the Bethesda office actually took the time to review the work that I did, and let me know that I had made some errors. They saved the day and helped me to correct the problem with my own work. I cannot tell you how much I appreciated the time that [the staff] took to make sense of what I was doing. It was above and beyond the call of duty, and I am still very grateful.
"Please let everyone know how terrific everyone at the Bethesda office has been. It's a pleasure to work with such professionals."
Le Sueur Landscape Design
"Thanks for the quick and great service—posters [were] received way before schedule and look great!"
"I just wanted to let you know that I've been impressed again by another ABC Imaging person—our Chicago FM Site Manager!
"Our Dallas FM Site Manager is the GOLD standard in my opinion and is just EXCELLENT to work with—we are so sad he is leaving Dallas. I'll never know if I will get as lucky with staff at the other ABC Imaging–RTKL offices. As you know we've had several recent successful print jobs going through your Dubai ABC Imaging office. And now I'm pleased to report that your manager in Chicago is living up to the ABC Imaging standard I've come to anticipate.
"Thanks for hiring great people! I feel really lucky RTKL is teamed with ABC Imaging."
A client sent the following note after our Graphics Department prepared spiral bound proposals on short notice—
"Just a quick email to say thanks. This morning I had a real rush job to do, and [your man in] the color department really worked with us to get what we needed in quite a pinch. Everything worked out perfectly and it couldn't have been done without the efficiency, expertise, and professionalism that we've experienced at ABC Imaging.
"This is not the first time we've been impressed by your work. We made the switch to ABC Imaging from a competitor a few months ago and, so far, you have outperformed our expectations.
"Keep doing what you're doing, and thanks again."
Trout Design Studio
"I wanted to take a minute and extend my utmost thanks for everything you did for us last week. I know we here in Graphics sent you wave after wave of requests and you handled them absolutely brilliantly. There were absolutely no errors or missed items. I'm always so impressed when the little things don't get overlooked – from specific details in my emails to just wrapping the signs for shipping. We really appreciate everything that you guys do for us."
The ABC Imaging Graphics Department received this note of appreciation after quick-printing business cards for an out-of-town visitor.
"Thank you so much! I know you are dedicated [to] your job! You gave [me] a very good impression of your company!"
The ABC Imaging Graphics Department received the following comment after printing laminated name tags and four-color brochures for a client's member meeting.
"I came by this morning but must have just missed you—I wanted to say thank you for the quick and beautiful printing you did. Everything looks great and was done with time to spare.
"I look forward to working together again!"
True Blue Inclusion
"Last Friday—day before the Labor Day weekend—I strolled into your office...with the help of the friendly representative at the front desk and you put aside your multi-tasking priorities and helped take my rush job for business cards. I came by the next day and picked them up and was very happy with them. I was impressed with how you, your colleagues and the front desk at ABC Imaging use teamwork and good humor to keep the flow going.
"Many thanks for great service!"
The ABC Imaging Graphics Department received this message after printing full-color saddle stitched books for a client.
"Thank you all at ABC [Imaging]! The prints look great and were delivered early. As always you rock!"
"I wanted to thank you for the nice job on the wrap. Since I live in VA...I've only seen pictures others have taken of the bus. At least from the pictures the bus looks fantastic.
"Thanks for your great work!"
George Washington University
"We just received the nine proposals and they look fantastic! The quality of the covers, tabs, and binding is exactly what I wanted. Thank you for helping to make our proposal[s] look great and stand out among our competitors.
"Until the next project"
"Hope y'all's morning is going better than yesterday's—no thanks to me, right? Just wanted to thank you again for making us look like heroes. You guys really came through yesterday. The materials are in the client's...hands and all is calm again.
"We appreciate you guys. Have a great rest of the day"
"Got the proposals this morning and they look great! I definitely wasn't expecting them so early, so just wanted to thank you and your team for kicking [butt] and getting those to me."
A customer sent the following message after ABC Imaging rush printed construction specifications:
"Thanks... We'll definitely prefer ABC Imaging from now on. I really appreciated your help last night with my crisis project."
"Just wanted to give HUGE kudos to ABC Imaging for some weekend work they are doing tomorrow.
"I received a call...at 5:30 tonight regarding some leave behind books for an interview on Monday. The books were initially produced [at another location], but after production, the project manager decided there was a map in the book that needed to be replaced and the books need to be reprinted. To complicate things more, the interview is in [a different city]..., so ABC Imaging is graciously opening their store [in that city] just to reproduce these books on Father’s Day so they will be ready before Monday.
"This was all coordinated within an hour....AMAZING teamwork!
"Again, thanks ABC Imaging!"
"I just wanted to thank you and your team again for the outstanding work you prepared for us last week. Everything was printed, trimmed, mounted, packaged perfectly, and delivered on time. We requested quite a bit of work and gave you a very limited time frame [to do it] and you all out-performed our expectations!
"Everyone I spoke with at your office was helpful and professional, we could not have asked for a better team to work with on this important project. You can be certain we will be working with you in the future!"
"I wanted to take a minute just to let you know that the staff at [our local ABC Imaging hub] is just incredible! The manager and his crew work tirelessly to get our drawings in on time, they are so accommodating to our endless last minute needs, and always work with a smile when we run in with a print- out emergency! They are an amazing bunch of people and their customer service is exceptional."
"Thank you for making my very complicated project go so smoothly the past few days. It was very stress free for me and I appreciate it!"
One of our regional hubs received the following message after they printed and bound multiple copies of a proposal and delivered them to two locations well in-advance of the deadline:
"Just received my FedExed copies of the...proposals. Everything looks great! Thanks again for everyone's help!"
"I just wanted to thank you for everything. You...were extremely helpful, professional and patient as we prepared for the NAMM Advocacy Fly-in. We had a very successful week in DC. Being able to work... [late into the night] to prep the evite and poster for our congressional reception was a huge comfort and very much appreciated by all at NAMM. ...You were so helpful tracking all the different pieces and changes. I will recommend you to anyone I can."
"The poster...looks GREAT guys! Thank you for all of your help! I'll contact you in a few months about the next one."
Clarendon Dental Arts
A client sent the following note after ABC Imaging Grand Format printed and installed banners at a construction site:
"[We are a] very happy client. Thanks for all your help."
Panzano & Partners
ABC Imaging produced custom 3-ring binders using our case binding system for the following client:
"I received the first set of binders that you printed and produced for us. They look great! The attention to detail on the final production exceeded my expectations. Thank you for all your hard work and promptness on this project.
"Please express our satisfaction to your production team."
"Sometimes it is the small things that can make a big difference.
"Yesterday, I was in an all-day meeting for the SR 520 project with WSDOT, the Treasurer, their bond underwriters, their bond counsel, financial advisors, and the attorney general's office. The day before the meeting, the WSDOT CFO had emailed two large reports and a series of spreadsheets to the Washington State Deputy Treasurer for her to distribute to the meeting participants. The Deputy Treasurer never received the files because her email system blocked the zip file attachment...she was clearly displeased at the meeting that WSDOT had not managed to get these materials to her for distribution nor had printed hard copies for distribution at the meeting.
"Sensing an opportunity, I emailed [our office] at 3 p.m. and asked [them] if there was any way [they] could assemble the necessary files on a CD, make 20 copies of the CD, and get them over the AG's offices by 4 p.m.
"Scott immediately enlisted the help of [the FM Site Manager on] our in-house ABC printing staff, who managed to get all 20 CDs burned and tested. Not only did [they] get the job done in under an hour and the CDs delivered by 4 p.m., but they were also able to apply a professional looking WSDOT label with the meeting date on each CD!
"I want to recognize [these gentlemen] for their exceptionally quick work on this less than glamorous assignment that truly helped us 'save the day' for our WSDOT client!"
"I wanted to thank you and [your staff] for your efforts in getting my [client's] postcards printed so quickly. I was in a bit of a panic and I so appreciate you coming to the rescue. Our Portland office is thrilled to be receiving their cards tomorrow!"
"[The] banners are beautiful! Thank you so much!"
"Thanks for all your help with our order! The cards look great and arrived just in time for our event."
ABC Imaging produced custom 3-ring binders using our case binding system for the following client:
"Update for you...John just dropped off the binder...and they all look fabulous.
"We are thrilled with this product and ABC Imaging's response to our needs. As we spoke yesterday, we will re-visit the other 100-plus binders upon your return. Let's keep this ball rolling.
"Your ABC Imaging team has done you proud and deserves a round of applause!"
"Very cool—the bundles are all delivered. Great work—totally on-time and carefully done. Please thank your staff. I received lots of calls from them that showed great attention to detail. They caught several items that would have really hurt the end product, if they had not addressed them. It is a real pleasure to begin this relationship between our two companies."
In order to deliver a client's proposal on-time, files were transferred to an ABC Imaging hub near the recipient for printing, binding, and delivery. The client sent the following message:
"Thank you so much for your efforts today. I know it wasn't an easy job to pull off. We really appreciate your services!"
"Just wanted to drop you a quick note to say 'thanks' for the work-around for this latest printing issue. I owe you one—you saved me today. I was able to export and print full-size here and everything came out great.
"I also wanted to let you know how much I appreciate all of [your staff's] help...today."
"I just wanted to thank you for helping me with the program books [you printed]. Your help was really appreciated!"
After completing an overnight rush job for covers with laser engraved images, our client sent this message:
"They look awesome! We just got them...perfect timing as they are now en route to Beirut.
"Thanks for all your help. You've been really great through this whole process in delivering exactly what we needed."
"Thank you for your help getting our rush order taken care of. I apologize for the confusion with the additional drawings, but...we were able to get everything off in time.
"We will try to plan a little better to avoid the rush orders, but we appreciate your continued good service."
Geier Brown Renfrow Architects
"I thought I'd make your day and let you know we sent another job ABC's way! Thanks again for the great work in the past weeks – our proposals are looking fantastic thanks to ABC Imaging."
"[The poster] was here when I got back from lunch and it looks FABULOUS.
"Much appreciation to you and the team. Once more, you guys make me look good."
"Just letting you know I received the reports yesterday evening. They look fantastic! I'm sure the client will love them.
"Thanks again for doing such a great job."
ABC Imaging Grand Format provided banner displays to the following satisfied client:
"This is an extremely late email response, but just wanted to let you know that we were very pleased with the quality and service that you guys have provided. I will definitely be contacting you when future projects come up."
"I just wanted to send a thank you note and tell you that the cards you guys laminated, cut, and punched for me last week looked really good. I was extremely pleased and my designer was so happy that everything was back on time and [that everything] looked good."
"Thanks for the hustle on the...book prototype. All looks great! Just what I was hoping for.
"[The] client just arrived...[time] to show it off. Thanks again."
"[The] covers look fantastic! Very nice print and production quality. Thanks so much for turning this around so quickly."
Davis Brody Bond Aedas
"I'd like to let you know that I can't imagine anyone doing a better job [at managing our FM site than your FM Site Manager]. He mostly has to deal with problems and requests and he does them all with efficiency and good humor."
Pei Cobb Freed & Partners
"There isn't always the opportunity to praise people in our crazy deadline driven field, but I want to seize the moment and do so. I wanted to thank you for doing a tremendous job on [our most recent] proposal, especially under such a time crunch.
"The proposals look great and will serve as confirmation of all the good things I said about working with...ABC Imaging to the president of my company.
"I appreciate your attention to detail and wonderful attitude, most of all for making me look good!
"I look forward to continuing our working relationship for years to come."
"WOW! You guys are fantastic. Thank you for pulling this off so quickly! I really appreciate it—the tabs and covers look perfect!"
What a client wrote after receiving presentation materials ABC Imaging created using digital printing, perfect binding, and laser engraving and cutting:
"The best one yet! You rock. Thanks. We just got the package and everything looks INCREDIBLE. Thanks."
"Thank you for delivering flawlessly on the 'quick-turnaround' retirement booklet. I am so impressed with your attention to detail and ability to deliver when the pressure is on. The final product looked great!"
"Thank you again for everything you and your team did to complete our order. I was very impressed with the final product we received."
"I came in with a complicated rush order this afternoon. It was something I had never done before and I required a fair amount of direction.
I was met with friendly faces, helpful direction, and honesty about the booklets we needed. Ultimately you produced a really lovely product that looked fantastic. And you finished everything quickly.
I can't tell you enough how great it was to work with you all, and how much I appreciate it!
I wish you all a wonderful weekend and look forward to the next project!"
"Just wanted to pass along my thanks and compliments on the signs. They looked fantastic, and everyone was very happy with them."
A repeat client sent the following to one of our regional hubs:
"Thanks for all your help. I am very happy with the work you do!"
A client wrote the following after receiving presentation books from one of our regional hubs:
"Everything looks amazing. You do such great work over there. Thanks!!"
"Thank you very much for braving the traffic to deliver our boards on Thursday—I know it was quite a trip!
"I wanted to let you know that they look fantastic! Everyone here is very, very pleased. Thanks again for the fabulous job! We are planning to have another eight to ten done sometime this year—we will be in touch!"
"I was in a managers' meeting this morning when a national marketing manager had some great things to say about you guys. She was thrilled with your efforts and gave you kudos for a magazine you helped make. In case she hasn't contacted you directly, I thought I would share."
"[The poster] looks fabulous. Paper is great and colors look spot-on. Thank you so much, especially for the rapid turnaround! Our client will be very pleased."
"I wanted to thank you for your patience, understanding, and willingness to go the extra mile last week. We appreciate it more than you know! The proposal was delivered on time and critical quality assurance changes were made to the document in-house. Thanks for being so willing to help, but we know you had other jobs that had to be attended to that day. We are working on adjustments to our proposal review and production schedule processes to provide better assurance that these last minute changes aren't happening in the shop."
"I just wanted to say thank you for the beautifully mounted boards yesterday. Also, thanks for packaging them as you did... it worked out really well for us."
"Thanks so much for getting me those Western State covers and tabs. As always, they were beautiful and I appreciate you catching those spelling mistakes."
"Just wanted to email my thanks to everyone in the Graphics Department who helped out on our job. The proposals looked great and I was pleased that they were delivered well in advance of 10 a.m. Thanks for your hard work on these and for all your assistance."
Cox Graae + Spack Architects
"Thanks for the quick turn on the 2 boards for us yesterday. You're the best!"
"I want to let you know that we are very pleased with the quality of service ABC Imaging has provided us since the roll-out in June. Overall, the transition has gone very smoothly thanks to you, your team, and especially your FM Site Manager.
Feedback I've heard from other employees is that our requests are handled promptly and the deliverables are received, as expected, in perfect condition, and in a very reasonable period of time.
ABC Imaging is fortunate to have a true professional as your site manager working for you. I am aware that you are currently looking for a permanent replacement for him so he can move into a new position. If at all possible, we'd like him to stay—I have had many requests to have him remain with us on a more permanent basis.
We sincerely appreciate your responsiveness and the way you conduct business."
"On behalf of all of us at HBA, I wish to extend a big THANK YOU to the talented and committed international team of professionals who all contributed to making our ongoing projects in Baku successful. The prints all looked great and were delivered on time. We look forward to our continued partnership."
Graphis International HBA/Hirsch Bedner Associates
"Kudos to our FM Site Manager!
He has been exceptionally helpful during the transition, handling everything from my desktop computer (my computer still had the old printer names assigned and could not print) to the copiers in the mailroom.
He used his own ABC charge code (so that PB would not take the hit) to re-run copies for me, and did so without hesitation. While we were talking, I mentioned that I would be working the weekend. He offered me his cell number and said to call if there was a problem.
So, with regards to ABC Imaging's service, like I said, so far, very good."
"I wanted to pass along my appreciation for our FM Site Manager, who is very responsive, helpful, polite, and professional. He completed a work order I issued Friday at 4:30 p.m. He stayed beyond the normal working hours until the job was successfully completed and notified me via email.
We are in good hands with ABC Imaging taking care of our needs. Please feel free to pass this on to him and his superiors so they can continue to provide us with great service."
"Received magnetic signs as promised. A big THANK YOU to you and your team. We discussed signage Friday noon, over the telephone and with photos. After a brief discussion the order was placed. Saturday morning the signs were delivered to my house. WOW!
"Signs look great, turn-around was excellent. Great to know there are still people you can depend on in a crunch.
"Yes, the courier picked up the stand at 8:30 and we had it back about 10:00 in perfect shape. Thanks for delivering the stand and also for getting the last repro project out so quickly. I was going to have it done on-site, but we didn’t have the heavyweight paper we needed, so you really came through!!
Thanks for all your help."
"THANKS TO EVERYONE IN ABC DC FOR WORKING THESE PROJECTS FOR US THE PAST 2 DAYS!!! I was especially impressed with the job below [for printing on heavy paper], which was actually in my hands in 30 minutes!!! Can't thank you enough!!! Everything turned out great for the interview, which is happening at 3 p.m. in DC for a huge initiative."
"I can admit that I'm very impressed with the manner in which your staff proactively expedited my order. It is certainly a rare and refreshing pleasure to see an organization that is serious about customer service.
"ABC Imaging is at the top of my resource list for printing solutions. I look forward to working with you and your staff in the near future."
"Sorry for not sending a thank you sooner. Everything was great! I've really enjoyed working with ABC Imaging so far, you all take a tremendous amount of stress out of my job. Please pass on my appreciation to your team."
"I just wanted to let you know how impressed I am with how well the ABC rollout went and how efficiently the ABC team worked together for the success of the rollout. The group assigned to our office was energetic, efficient, knowledgeable, and professional, while also being just a good-spirited group that was fun to work with.
Our whole office is impressed with your FM Site Manager. He is also efficient and knowledgeable, and meshes well with the personality of the office. But his best quality is being proactive about finding the work and getting it completed. I think the office staff was pleasantly surprised at what a great asset he has become."
"I am writing this letter on behalf of my fantastic experience with ABC Imaging Washington DC in regards to all the exhibit production and installation for the German American Heritage Museum of the USA.
"The staff was courteous, attentive, knowledgeable, and professional during an extremely hectic time. As the creative director and only designer on this project, their patience and assistance were invaluable to me. They provided ideas and samples, gave guidance on production techniques and file formats, arrived on time and worked nonstop, followed direction well and were excited about on the spot collaboration and problem solving. The final product was incredible and I hope they are as proud of it as I am!
"Your staff needs to be commended as they represented your company with true professionalism and expertise. I look forward to working with them in the future as we the Museum continues to evolve."
"I got the banners yesterday. They are great! Thank you very much for your speedy service. It's been a pleasure dealing with you and I'll tell everyone I know about your banners."
"I wanted to follow up to say that your shop has reprinted our books with exceptional quality. I definitely attribute some of the success of this round to your last meeting in our office. At that meeting your shop manager brought a full array of printed samples—allowing us to send you the paper and printing instructions with ease and to know exactly what we would be getting in return.
The books came back perfectly coordinated with the instructions in the first round, and very timely. Your manager went above and beyond to make sure that each book was accurate."
Major Architectural Firm
"I'm in town doing some IT work here in Memphis and your staff managed to get me a nice shiny plotter to replace the one that we were having trouble with.
One of your technicians from the Atlanta office drove up to our office in a rental van with the plotter with it, and managed to get it all swapped out today! Now I don't have to hang around the office tomorrow waiting for him to show up!
The new plotter output looks better than the old output and I don’t anticipate any trouble with our people accepting the substitution. Your technician gave me a couple of good tips, and knew tons more about the equipment than I do (always a plus in an outside expert)
ABC continues to make me a very happy customer, I love meeting the guys you have working for you!"
At the request of a client, ABC Imaging printed the Science Treasure Hunt passport described below. A 52-page 4.25 x 5.50 in brochure, the passport encourages science learning for elementary-school-aged children.
"Thanks to all who helped make the 2010 Science Treasure Hunt passports a reality. The passport is the best and had the fewest errors we have had during the 21 years of this event.
Please share this message with all who were involved in creating this year's passport. Those of us here in the Peoria Academy of Science feel that this is the kind of grassroots program that makes a difference in children's interest in science and in all learning. Thank you again."
Peoria Academy of Science
An ABC Imaging FM site was part of a client team that received the following email after making a final design submission. The work was completed over 11 hours and required 6 sets of 35 different packages, on metric sized paper and individually bound.
"Thank you for all of your patience, perseverance, and extra effort in pulling together the +1,200 (revised and revised corrected final) documents. The last couple of files were finally sent yesterday. Overall this is a good product that I hope will satisfy the client. It was also a difficult project with lots of bumps in the road. We learned a lot, which should help in the future. Let's do it again sometime! Thanks again for your part in this successful project."
Michael Baker Corporation
"The models arrived today and I just finished unpacking them and they look great!
I am most happy with number 22—it's impressive.
So you know, we were short listed for two more schools—I will overnight the plans to you so we can start moving forward on those models as well.
Thanks, everything looks great!"
"I want to extend a huge thank you to the folks in DC for the fast and reliable work you did last Friday when you helped me out of a bind. I sent several rolls of documents and PDFs to be plotted, sorted, copied, and bound in all sorts of tortuous ways. Not only did I need all of that work done, but I needed it turned around in three hours—including pick up and delivery.
Your team came through for me—they delivered the documents within hours and in the correct sequence (an amazing feat in itself!) so I could deliver to the client on time that same day.
Thank you so much for your hard work. It is much appreciated."
"Just wanted to say thank you—your guys did a great job upgrading our server—we are up and running!
The whole thing went smoothly—much appreciated all around. Thanks for a job well done!"
Janko Rasic Architects